A visit to the salon is a time to relax and enjoy yourself while being pampered. You should feel completely relaxed and confident that your stylist is on the same page as you. So here are some things that stylists wish that their guests knew and kept in mind. You being radiant and in love with your look is both of our goals. So by strengthening our communication, we are bound to hit this out of the park!
1- You have an existing appointment scheduled and life happens. Please give a quick call to let me know. So, maybe your scheduled for a haircut and you saw some amazing face-framing honey highlights on a primetime actress last night. Now you are thinking you really want some honey sparkle to your own hair. Let me know! We can work it out. Down for cut and color but thinking of letting your hair grow and opt for a conditioning treatment instead. Let me know! Maybe now another guest can get her honey sparkles. Wither you can’t make it, running late, want to come earlier, want to add a service or take one off- let me know. Making sure we have you scheduled for the correct service insures more people can get the salon treatment, and that means good hair karma.
2- You got your hair done…. and… its ok, but you don’t love it. That’s okay! Let me know. There is always something we can do. Please don’t walk around not liking your hair. And it is always better to go back to the salon where the service was done. That way we know exactly what is on your hair and fix the issue the healthiest way for your hair. At Salon Disegno we have a two-week policy. Please don’t hesitate to call if you have any questions or comments. You and your stylist are on the same team and want the same goal. If the situation occurs, do not fret! We will make it right
3- We promote and sell hair careen that we truly believe in. To preserve the quality of your color and style products are a MUST. When you purchase them from me, you are supporting my goals and funding my education. I also have a 100% satisfaction guarantee.